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NOVAOS — THE PLATFORM

The operating system for NEMT, medical courier & auto shops.

Dispatch that runs like your best dispatcher — because Nova never sleeps. NovaOS is one live board, a driver app your crews will actually use, and Nova — an assistant who learns your operation from every job you run. Born in medical transportation; the same Nova now runs courier routes and auto shops, too.

Built by an operator in El Paso, Texas. Running a real fleet, every day — not a demo company.

Not just medical rides

NovaOS was born in NEMT — but an operation is an operation. If your day is vehicles, crews, deadlines and customers who need you on time, Nova speaks your language.

NEMT fleets — the flagship

Broker trips, dialysis runs, will-calls and same-day adds. This is where NovaOS runs today, at full volume, every day — dispatch, billing discipline and all.

Medical courier & delivery

Labs, pharmacy, specimens, documents — scheduled routes and on-demand pickups on the same live board, with a signature at every handoff. If it has to arrive, Nova tracks it like a trip that matters.

Auto shops

Work board, appointments, customers — estimates that become invoices in one flow. Proven every day at Performance Lube 915 in El Paso, and your parts runs and shuttles ride the same fleet tools as your bays.

For auto shops, it looks like this

Not a dispatch system bent into a shop tool. NovaOS opens for a shop shaped like a shop — a clean header with the Work Board, Appointments and Customers — and every job moves across one board your whole counter can see.

The crew of Performance Lube 915 in front of their El Paso shop A customer's car going up on a lift inside Performance Lube 915

A real shop and a real crew — Performance Lube 915, El Paso, Texas.

✓Estimates customers approve from a link — no app and no login for them; approval opens the work order
✓Photo inspections on the job, so the customer sees what the tech sees before they approve
✓Customers pay by card straight from the invoice link, and the payment posts itself — no card numbers ever touch NovaOS
✓Appointments and customer history live in the same place as the board — nothing re-typed
✓Parts runs and customer shuttles dispatch on the same fleet tools that move your bays
✓Your shop's name and logo in the app — "Powered by Nova" (full White-Label Package available)

This is the system Performance Lube 915 runs its front counter on every day — two El Paso shops, one board.

Everything a trip touches, in one place

Other software gives you screens. NovaOS gives you an operation — the board, the vans, the drivers, the brokers and the billing discipline, all talking to each other.

One live board

Every trip, van and driver on a single live map and board. You see your whole day the way it actually is — including each driver's own position — not the way it was at 6 AM.

A driver app drivers keep

One big button per step, signatures on the trip card, odometer twice a day, and Ask Nova in their pocket. Built from watching real drivers work — not from a taxi app.

Nova learns your operation

Real travel times by route and hour. Recurring problem spots. What actually worked. Nova's guidance improves from your fleet's own experience — she doesn't just mirror a map feed.

Fleet truth, twice a day

Start and end odometer readings on every van. Nova splits miles with a member aboard vs. empty, and flags the days that don't add up — before they become your fuel bill's mystery.

Brokers, watched around the clock

Offers arrive at 6 PM and 6 AM, with two-hour deadlines. Nova watches broker channels day and night, so an offer never quietly expires while your office is dark.

Your name on the door

Your company name and logo come standard everywhere your riders and drivers look — NovaOS stays under the hood, "Powered by Nova." Making it fully yours — your colors, your font, your own app-store listing under your name — is the White-Label Package.

Built by an operator. Proven on real streets.

NovaOS wasn't designed in a boardroom. It was built inside a working NEMT company in El Paso, Texas — and hardened by dialysis runs at 3 AM, broker deadlines, and drivers who tell you the truth about software.

✓Three companies run on NovaOS today — transportation in two states, plus an auto shop
✓Real broker work daily: ALC, MTM, SafeRide, GovTranz and regional programs
✓Every feature exists because a real day demanded it — nothing is vaporware on a roadmap slide

Pricing that fits how you run

Pick the model that matches your fleet. Unlimited drivers and dispatchers either way — we don't tax you for growing your team.

PER VEHICLE

Pay for the vans that roll

  • Unlimited trips
  • Unlimited drivers & dispatchers
  • Live board, driver app & Nova included
  • Your name & logo in the app
PER TRIP

Pay for completed work

  • No minimums
  • Unlimited drivers & dispatchers
  • Live board, driver app & Nova included
  • Scale up or down with your volume
THE WHITE-LABEL PACKAGE

Your brand, end to end

  • Your colors & brand font throughout
  • Your loading-screen photo
  • Your own app-store listing, under your name
  • Priced separately from your plan

Founding operators lock in early pricing. Numbers go on this page the day the founding cohort opens — ask Nova below, or join the list and be first to know.

Join the founding cohort

We're opening NovaOS to a small group of operators first — NEMT fleets, medical couriers and auto shops who'll shape it with us. Tell us about your operation and we'll reach out personally. No sales team. The people who built it.

Founding cohort · limited seats
Nova

Meet Nova

She runs dispatch for real NEMT fleets. Ask her anything.

Hello, welcome to NovaOS. I'm Nova. I help dispatchers keep every trip on time — and I learn how your operation really runs. What would you like to know?
Preview of the experience — Nova's voice joins when her voice work goes live. Today she answers in text, from facts the NovaOS team approved.
Join the founding cohort
Meet Nova